FAQ

Frequently Asked Questions

  • 1What is RMA? How do I obtain a RMA?

    RMA is Return Merchandise Authorization. All products sold are under manufacturers’ warranty (except used products). We provide the service to process the warranty on behalf of the customers in the first 12 months from the date of purchase. If you need to obtain an RMA number, you can fill out our RMA Request Form provided by your account manager or contact our Service/Technical Departments via email support@vrsicanada.com.

  • 2Who is Ressources Systèmes Informatiques (VRSI) Inc.?

    Ressources Systèmes Informatiques (VRSI) Inc. is a well-established computer product and components distributor, focusing on high quality technical products and their support, featuring top name manufacturers and products. New & Refurbished.

  • 3How do I obtain a price list?

    Once you registered as a dealer/customer of Ressources Systèmes Informatiques (VRSI) Inc, you will have the access to our price list and specials. Our sales representatives will also contact you regularly to update both prices and specials.

  • 4Where is Ressources Systèmes Informatiques (VRSI) Inc. headquartered?

    Our head office is located in Montréal - Québec

  • 5How do I contact Ressources Systèmes Informatiques (VRSI) Inc?

    You can contact us via our number, 1-438-819-7694 or e-mail. For mailing addresses, please click here.

  • 6How long has Ressources Systèmes Informatiques (VRSI) Inc. been in business?

    Established since 2008. We have expanded within Québec over the years. There are 3 locations across Canada to serve the customers.